Privacy Policy
This Privacy Policy explains how Football Fit (“we”, “us”, “our”, or the “Site”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from [footballfit.in or your actual domain] (the “Site”) or otherwise communicate with us (together, the “Services”). “You” or “your” refers to anyone using our Services—whether you’re a customer, website visitor, or someone whose data we collect.
Please read this Privacy Policy carefully. By using any part of our Services, you agree to the collection and use of your personal data as outlined in this Policy. If you do not agree, please do not use or access our Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or service providers. When we do, we’ll update the “Last Updated” date on this page. Continued use of the Site after changes means you accept the updated Policy.
How We Collect and Use Your Personal Information
To provide you with our Services, we may collect personal information from various sources. This may include when you interact with us online, place an order, contact support, or engage with our content.
In addition to the details below, we may use your personal information to:
- Communicate with you
- Fulfill your orders
- Operate and improve our services
- Meet legal requirements
- Enforce our terms
- Protect the rights of Football Fit and its users
What Personal Information We Collect
The type of personal data we collect depends on how you use our Site. “Personal information” means any data that identifies or relates to you as an individual.
1. Information You Provide Directly
This includes:
- Contact Details: Name, shipping/billing address, phone number, email.
- Order Details: Products purchased, order history, payment confirmation.
- Account Info: Username, password, and any security details if you create an account.
- Shopping Activity: Items added to cart or wishlist.
- Support Interactions: Any details you share when contacting our team.
Note: Some features on our site may not be available without submitting certain information.
2. Information We Collect Automatically (via Cookies & Similar Tech)
We may collect Usage Data automatically when you use the Site. This includes:
- IP address
- Device and browser type
- Pages visited
- Time spent on the Site
- Your interactions with our content
We use cookies, pixels, and other tracking tools to enhance your browsing experience and help us understand how users engage with our services.
3. Information from Third Parties
We may also collect information from trusted third parties like:
- Shopify, our e-commerce platform provider
- Payment processors (for payment confirmation and fraud prevention)
- Marketing or analytics partners who help us track engagement (e.g., Google Analytics, Meta pixels)
Any information received from third parties is treated in line with this Privacy Policy. We are not responsible for how third parties collect or handle your data. Please review their privacy policies if you’d like more information.
Third-Party Links
Our website may include links to third-party websites. These are outside our control, and we are not responsible for their privacy practices or content. We encourage you to review their policies before sharing personal data with them.
How We Use Your Personal Information
1. Providing Products and Services
We use your personal information to provide you with the Services and fulfill our contract with you. This includes:
- Processing payments and fulfilling orders
- Sending notifications related to your account, purchases, returns, or exchanges
- Creating, maintaining, and managing your account
- Arranging shipping and facilitating returns or exchanges
- Allowing you to post product reviews
2. Marketing and Advertising
We may use your personal information to send promotional content such as:
- Email, SMS, or postal mail offers
- Advertisements about our products or services on our Site and other platforms
We may also use your data to tailor marketing content and optimize your experience on our website.
3. Security and Fraud Prevention
We may use your information to:
- Detect and prevent fraud, abuse, or suspicious activity
- Investigate potential legal violations
- Ensure the safety of your account and transactions
Important: You are responsible for keeping your Football Fit account login information secure. Do not share your password or access details. If you believe your account has been compromised, please contact us right away.
4. Communicating with You
We may use your personal data to:
- Respond to your queries and offer support
- Improve our products and services
This allows us to provide effective customer service and maintain a strong relationship with our users.
Cookies
Like most websites, Football Fit uses Cookies and similar technologies to improve your experience and analyze how our Site is used.
We use Cookies to:
- Remember your preferences and actions
- Enable essential website functions
- Run analytics to understand how users interact with our Site
- Help personalize content and ads
We also allow third parties (like our service providers or marketing partners) to place Cookies on our Site for similar purposes.
You can manage Cookies through your browser settings. Most browsers accept Cookies automatically, but you can block or delete them manually. Please note that disabling Cookies may impact the functionality of the Site and certain features may not work properly.
To learn more about Cookies used by Shopify (our e-commerce platform), please visit: https://www.shopify.com/legal/cookies
How We Disclose Personal Information
We may share your personal information with third parties in certain situations, always following this Privacy Policy. Examples include:
- Service Providers: Vendors and partners who help us run our business, such as payment processors, IT support, shipping companies, customer service, and data analytics providers.
- Business and Marketing Partners: Including platforms like Shopify and others who help us provide services and advertise to you. They will handle your information according to their own privacy policies.
- With Your Consent: When you ask or agree to share information, such as for shipping products or using social media login features.
- Affiliates: Other companies in our corporate group, to help us operate effectively.
- Legal and Business Reasons: For example, during mergers, acquisitions, bankruptcy, legal requests like subpoenas or search warrants, or to enforce our terms and protect our rights and those of users.
Categories of Information Shared in the Past 12 Months
| Information Category | Who We Share It With |
|---|---|
| Identifiers (contact details, order info) | Service providers, business partners, affiliates |
| Commercial info (order, shopping data) | Service providers, business partners, affiliates |
| Internet/network activity data | Service providers, business partners, affiliates |
We do not use or share sensitive personal information to infer characteristics about you.
User Generated Content
Our Services may allow you to post reviews or other content. Content you share publicly will be visible to anyone. We cannot control who sees this information or how they use it, and we are not responsible for any privacy or security issues related to your public posts.
Third Party Websites and Links
Our Site may contain links to third-party websites. We do not control these sites and are not responsible for their content, privacy practices, or security. Before sharing information on those sites or platforms, please review their privacy policies.
Children’s Data
Our Services are not intended for children. We do not knowingly collect personal information from anyone under 16 years old. If you believe your child has provided us with personal information, please contact us to request its deletion.
Security and Retention of Your Information
While we strive to protect your data, no security system is perfect. Information sent to us may not always be fully secure in transit. Avoid sending sensitive data through unsecured channels.
We keep your personal information only as long as needed to provide our services, comply with laws, resolve disputes, or enforce agreements.
Your Rights and Choices
Depending on your location, you may have rights regarding your personal data, such as:
- Access: Request details of your personal information we hold
- Deletion: Ask us to delete your data
- Correction: Request corrections to inaccurate information
- Portability: Obtain and transfer your data to another service
- Restrict Processing: Ask us to limit how we use your data
- Withdraw Consent: Remove consent where processing is based on it
- Appeal: Challenge our decisions on your requests
You can also manage your communication preferences, like unsubscribing from promotional emails (note: transactional emails may still be sent).
To exercise your rights, contact us using the details below. We may ask for proof of identity before processing requests. You can appoint an authorized agent to act on your behalf, but they must provide proof of authorization.
Complaints
If you have concerns about how we handle your data, contact us first. If you’re unsatisfied with our response, you may have the right to raise your complaint with your local data protection authority.
International Users
Your data may be processed and stored outside your country, including the United States. When transferring data outside Europe or the UK, we use approved safeguards like Standard Contractual Clauses to protect your privacy.
Contact Us
If you have questions about our privacy practices or want to exercise your data rights, please contact us at:
- Email: footballfit.in@gmail.com
- Phone: +91 7490 875 103
